PRESS GANEY SELECTS RAVENFLOW FOR AGILE REQUIREMENTS

PMO leads initiative to improve efficiency and accuracy of requirements definition

Emeryville, CA—November 9, 2009—Press Ganey Associates, Inc. today announced it has selected RAVEN to improve their requirements definition process.

Healthcare is a unique industry in which success is not measured simply by financial returns. The most successful healthcare organizations act upon the needs of all customers to improve the delivery of care and achieve organizational results. For more than 20 years, Press Ganey has led the healthcare industry with a clear mission based on partnership, results, solutions, support, and care. With an exclusive focus in healthcare, Press Ganey's industry expertise and resources support their clients' commitment to making their organization work for every stakeholder.

As part of its Project Management Office initiatives, Press Ganey is developing a Business Analyst (BA) team to interview users and document user requirements. "As we transition to agile methods, we want to be more efficient and more accurate to produce better outcomes for our customers," said Kevin Michalski, director of the Project Management Office at Press Ganey. "The RAVEN software along with the training and consulting provided by Ravenflow is playing a critical role in achieving those objectives."

Press Ganey was initially seeking educational vendors who could teach BAs how to gather requirements and how to define the role of the BA within Press Ganey. Through a services engagement, Ravenflow gave Press Ganey insight into how the role of the BA could work within the company and how that role interacts with other stakeholders, such as QA, project managers, developers, and business managers.

"Ultimately," said Michalski, "we selected RAVEN to ensure the time spent with users results in high quality and accurate requirements that can be handed off to development."

Ravenflow is widely known for its award-winning RAVEN product for business requirements definition. Based upon patented language processing technology, RAVEN allows business people to describe their needs in plain English, then automatically identifies missing requirements while generating visual process and use case diagrams that all stakeholders can understand. With its distinctive business orientation and process-based approach to requirements definition, RAVEN is uniquely suited for use on both enterprise process improvement and application development projects.

For more information about RAVEN or to download a free 30-day trial, please visit www.ravenflow.com or call 877-557-2836.

Press Ganey Associates, Inc.
For more than 20 years, Press Ganey has been committed to providing insight that allows healthcare organizations to improve the quality of care they provide while improving their bottom-line results. The company offers the largest comparative customer feedback databases, actionable data, solution resources, and unparalleled consulting and customer service. Press Ganey currently partners with more than 10,000 health care facilities—including over 40% of U.S. hospitals—to measure and improve the quality of their care. For more information, visit www.pressganey.com.

About Ravenflow
Ravenflow is the leading provider of visual requirements definition software that allows companies to gain better insight, clarity, and quality in their process improvement and application development projects. Leveraging a uniquely business-driven and process-based approach, Ravenflow changes the way companies look at requirements by empowering business analysts to rapidly visualize and produce clear specifications of their business process workflows, business use cases, and business application needs. Ravenflow recently was named the 2009 Partner of the Year by IBM Rational, received the 2009 Jolt Productivity Award, and was selected as a Gartner "Cool Vendor in Application Development."


All products mentioned in the release are trademarks or registered trademarks of Ravenflow. All other trademarks, trade names, and/or product names are used solely for the purpose of identification and are the property of their respective owners.

Media Contact
Adam Frankl, Vice President of Marketing
Ravenflow
650-823-4057
adam.frankl@ravenflow.com